Beth Kanter is contemplating some great questions for anyone raising funds for a cause on social networking sites. One of the items discussed on her blog post The Future of Learning in a Networked World: Reflections From My Session is:
"How often can you ask before people get burned out by it?"
"Would writing about what I am learning about social fundraising (as
well as hitting up people for money) would that alienate at some
point? Where’s that line?"
The following are some of my thoughts (as they relate to a blog):
- In traditional online marketing I am continually taught by experts that a person needs to be exposed to an advertisement at least 3 to 7 times before action is typically taken. If that is the case, then why do we expect to be effective by only exposing a person to one blog post asking for a charitable donation?
- Consider providing value to the reader in your blog posts beyond just asking for the donation. Educate the reader about the problem being helped by the charity. Discuss the success you are having with the online fundraising campaign. Talk about the lessons you are learning. You can even work the ask into blog posts on different but related topics. Be creative.
- Since asking for a donation for charity is usually not considered "self-serving", I don’t believe several asks would drive a person away (even if he or she has no plans to donate).
- Should you care if a person stops reading your blog for this reason? What is the purpose of your blog? If it is to have the largest number of readers then I guess you should care. If it is to attract a reader you can inspire and engage with, don’t worry about the loss. That person obviously doesn’t share your same values.
- You need to stay true to the purpose of your blog. This is the one exception to the rest of this list. It will be easier to
ask many times if your site is focused on the topic of philanthropy or
related to the mission of the charity you are raising funds to support. If you maintain a blog about bike repair and continue to ask for donations to support a team of doctors helping in other countries, you will probably alienate your readers pretty fast.
What do you think? How many times can a person be asked to support your cause before you alienate him or her?
Roger:
Thanks for this post. I wrote you back a post and will go track it back.
Another thing I am wondering about is tracking the donation flow in networked way. Nancy White showed an example.
Thanks for plugging away .. this is so helpful.
Beth, I would love to see the donations tracked based on the network connections. Is that really possible? I asked this in a comment on your blog.
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PING:
TITLE: Flow of Donations from Network Fundraising and More
URL: http://beth.typepad.com/beths_blog/2008/01/flow-of-donatio.html
IP: 10.0.23.103
BLOG NAME: Beth’s Blog: How Nonprofits Can Use Social Media
DATE: 01/18/2008 07:54:16 AM
Photo by Rich Anderson Roger Carr at the Everyday Giving Blog responded to my reflections about networked fundraising, particularly my concern about donor fatique and potentially annoying blog readers here when I’m raising money for the Sharing Foundat…